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MCHC believes that everyone has right to communicate in their own language and we pride ourselves on embracing language diversity and breaking down communication barriers across cultures. MCHC will continue to evolve and strive for excellence in language services, so that we can best facilitate the conversation between staff members and the patients that we serve. Professionally trained interpreters do face-to-face interpretation. We do this through our staff and through contracted vendor agencies. Staff interpreters are available in the following languages: Spanish, Portuguese, Nepali, Arabic, Bosnian, and Vietnamese. We contract with selected agencies to provide face-to-face interpreter services in locations where we do not have staff interpreters and to serve patients when staff members are not available. In addition, the Language Line provides interpreter services over the phone.

 

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